Indoor Air Quality
- Commercial Air Conditioning
Commercial Indoor Air Quality
Commercial Refrigeration Services
- Commercial Heating
- Maintenance Agreement
Mr. Maynard, called about his service with Jorge yesterday. The Maynard's are new customers and this was their first call with Atlantic. Mr. Maynard said he did not have enough good words to describe how happy he was with Jorge’s service. He was professional, kind and very thorough. He said that Jorge is the kind of person you want doing work in your home, and seldom see any more. He felt that the system was in better condition when Jorge left than when it was new. Mr. Maynard added that he is not tech savvy, so he is unable to do the online survey but wants to make sure Jorge still gets the recognition he deserves.
Mr. LeRoy called to say how wonderful Jorge was yesterday. He said Jorge was polite and thorough and we can send him to his house any time!
Mrs. Tulou called to let us know how happy she was with Jorge’s service last weekend. She said she also did a review, but wanted to call to tell us again. She said he reminded her of her father, which to her is the best compliment she can think of. He was caring and communicative and acted the way she feels people used to act back in the day in the service industry. She is very happy with Atlantic and the service she has received.
Thank you Jorge!!
Jason did a great job and has a great personality. Thanks, Jason!
Tom B. Milton DE
Josh Robinson and Paul Worley were very professional, polite and very neat. They cleaned up very nicely and even scrubbed the floor when they were done.
Pat M. Milford
I was so impressed with Mia I felt the team needed to know. Mia was very professional, knowledgeable, neat, and AWESOME. She was a great representative for your company.
Atlantic designed and installed a three-zone forced air HVAC system for my beach townhouse and solved our long-standing problem of a hot third floor and a freezing cold first floor. We got quotes from other installers, but none were as interested in installing the right system for us as Atlantic was. And the attention to detail extended to the installation crew as well. They were courteous, they cleaned up the work area daily, and above all, they seemed to care about doing the job right.
They took such good care of my mom. I live in another state and they contacted me and verified and consulted with me about everything. A pleasure to deal with.
When I had to have my old HVAC systems replaced I interviewed several companies. Donald Bunting had the patience of a saint & answered all my questions without any hype. What he didn't have an answer for he researched and got back to me. Believe me when I say he has stayed attentive to any slight problem I've had. Am glad I went with Atlantic Refrigeration!
It was 28 degrees outside and my old system had refused to turn on. I called four different companies for quotes on a new heat pump. Despite the dire situation, I was getting appointment two or three days out. When I called Atlantic, Connor was at my door within the hour, he quoted me a far better price than the others and the new system was installed the very next morning. Excellent service, price and equipment, why go anywhere else?
I was very thankful that a tech was able to come the same day I called with the problem. He was very polite and found the issue and fixed it staying past dark. Great company!
I can tell you that the service we receive from Atlantic Refrigeration is always exceptional.
Tom was here yesterday and did a great job. He was courteous and professional and explained everything. I can't send this without mentioning Brian Nickerson. He is absolutely awesome!
Thanks for everything.
There's no better HVAC, full service company than Atlantic! We've relied on their service since forever! ... new construction, commercial, geothermal and everything in between! Our recent service call was this morning, just prior to an Open House of Realtors. Matt was awesome! Analyzed our situation, detected the problem, got the part, restored the heat, left the premises with time to spare ... all before 9:39 am! Atlantic Refrigeration has always been and will always be our Go-To HVAC Experts for new, service, existing, residential and commercial!
Atlantic Refrigeration is simply the best! They have serviced our heating and air for several years and our system runs great. We had some initial issues when we bought the house but Atlantic Refrigeration solved the problems and kept our unit running. The best deal is to get a contract!
Vinny repaired my York unit yesterday, and he did a great job! He represented the company well, and his service will be requested again.
I want to thank Josh and Dave for helping with my service and my church’s service. I am very happy with Atlantic Refrigeration and will be calling to set an appointment for a quote on a new install. Dave always helps out and I am very impressed with Josh Lynn as well. I appreciate all that you do.
Our technician Paul was efficient, kind, explained what was going on. If we could get him to come again, we would appreciate
Sara & Ken Kraft
We have used Atlantic Refrigeration for our home for years and we've also referred them to our real estate buyers and sellers for years. We are grateful to have such a reliable company to refer our friends, family and clients to!
Jenn & Brian B
I am thankful that Chad took a look at my compressor. He was extremely knowledgable. I also appreciate how quickly Atlantic Refrigeration was able to come out!
Thank You to Vinny for being EXCELLENT. He was very professional and courteous. We appreciated his great attitude on a very stressful day.
Howard, Rehoboth Beach
I have to commend Donald our sales specialist and Josh and Ralph our install specialists. Having worked for a premier HVAC company in CT our standards are high and our standards were met. Donald was very informative and gave many options to satisfy our needs to improve the air circulation in our home. Scheduling was very quick and R & J arrived when scheduled and were so good, friendly. Protected our carpet. Figured out any problems we were having,to make sure all rooms had even air,flow. My only complaint would be we won't need them again,for 15 years!! Donald's follow up call the day after also was greatly appreciated. We also felt that once installed the job was not over, but that we could ask questions once we turn to a/c etc. Highly recommend Atlantic.
John from Atlantic Refrigeration and AC fixed our problem. AND, John told us things about our filters that will eliminate future problems. John was very knowledgeable and professional. Best of all, John was at our home in less than a half hour on a Saturday. Thanks to Connor & David Jones.
Customer - Sussex County
We were very impressed with chad and his ability to get the freezer back in operation no matter how late he was there last night. Good job Chad.
Garry, East Dover
Jennifer was very helpful and knowledgeable. I appreciated the time Jennifer took to send and explain the Service Contract and procedures. I am a new customer and will be signing a new contract.
Thanks for sending Matt, he always does a wonderful job. He is very polite and thorough.
While doing a preventative maintenance Monday the customer whose house Andrew was at passed out cold. He hit his head causing injury as well as injuring his arm. Andrew stepped right up called paramedics and kept the customer alert until help arrived. The customers wife was there and called today to THANK Andrew for being there at that exact time. She said had Andrew not been there to render first aid and help maneuver the customer it would have been a different outcome. The customer did spend most of his day in the hospital but was later released.
I got a call last night from a elderly guy in Lewes that tracked down my cell number . Last week he was walking in Lewes and fell down on the road . Ralph ( Joshes Helper) was working on a job near where the man fell . He called to ask me to pass along thanks to Ralph and to tell me what a help he was . Thanks Ralph for taking the time to help this man .
Andrew Jones fixed our AC problem very quickly yesterday. It is working well this morning. We will be requesting him in the future. Thank you.
The new furnace and heat pump system that Jamie Nickerson designed and installed has exceeded my expectations. My last two Delmarva Power bills have been less than $100 in the heat of the summer in peak season. I've been having work done to my home and I set the thermostat lower so workers would be comfortable and the front door has been left open numerous times but my utility bill has still been the lowest I've ever had in the summer season. Thank you Atlantic Refrigeration! I'll always be a loyal customer! I highly recommend you to anyone who needs HVAC work or a complete system upgrade.
John Bro helped me today with a new service agreement and I just wanted to say he was very nice and professional. He was eager to answer my questions and very polite, I requested that he service my home whenever possible. Great job, John!
Craig did a wonderful job. He was very neat, professional and courteous. I'm very pleased with the service.
As a Realtor and multiple home owner I wanted to commend Rick Singer on today's service call to our home. He was quick, conscientious, courteous, knowledgeable, and professional. He is an asset to your company and we will be recommending him to family and friends. We hope you share this with him and encourage him to continue his excellent customer service.
It was a pleasure to speak with Carol about your service, and Craig and Vinny did a wonderful job. Thank you for being on time, my previous company never was punctual.
Called this morning because of air conditioner not running Tech ( Ross ) was here within a hour and resolved the problem. He was very courteous and respectful Very happy customer on a Sunday morning. Glad I have your service agreement, Thank you.
Chad did an outstanding job, he went above and beyond to make sure everything was working properly. Great job, Chad! Keep up the good work!
I am very pleased with Chad, Rick and Jennifer. Atlantic Refrigeration did a preventative maintenance and installed an air scrubber for me and I really liked how they took the time to explain the services and how they would benefit me and my environment. I was also pleased with how you treated me as a new customer and I look forward to doing business in the future. I knew picking Atlantic Refrigeration was a good choice and any company that employs Donald would be very reputable!
Josh and Mark installed a new system for me and I'm very pleased. They were neat and cleaned up so well that you couldn't even tell they were there. Everyone involved from Jamie on down did a great job!
My husband and I would like to request Chad handle our service and maintenance calls going forward. He was very personable and we are extremely impressed at how thorough Chad was!
Mr. & Mrs. C.
Josh was wonderful and efficient. I was happy with the entire experience I had with Atlantic Refrigeration and I will recommend them to my friends!
Jason is very nice, I was impressed by his follow up. I'm extremely impressed with Jason and all of you at Atlantic Refrigeration. I'll only use Atlantic for my heating and cooling needs!
John Broschard came out to repair my heat, he did a fantastic job. He was bright and courteous and explained everything very well. I'm very happy with the service provided.
Scott and Mark did a great job, they were very courteous and polite and I'm very pleased with the job!
Donald, Josh and Connor did a great job with my installation, they provided excellent service and I had a great experience. I'm very satisfied!
Bryan and Anthony did a great job, they were courteous, neat, clean and very polite! Keep up the great work and Thank You for all you do!
Rick responded to a late night emergency call on Thanksgiving and I just wanted to say Thank You!! He was very courteous, thorough and I really appreciated Rick working on it for him. He'll be calling back for a new unit in the Spring!
Matt did an excellent job on my FPM, he was courteous and very thorough. He is a great problem solver and figured out how to access my difficult to reach equipment!"
I was very impressed by Mike's knowledge, customer service and overall representation of Atlantic Refrigeration!
C Wendell A.
Mike was at my home today to replace some rotted condensate line. I was very impressed with how prompt and efficient Mike was. He's also very nice, professional and a great representative for your business!
Andrew did my FPM today and I am extremely happy with the work he did. He is very personable and thorough!
I just wanted to let you know that Andrew did a great job during my Fall inspection this morning, he was very professional, polite and a real keeper! Great job, Andrew! Keep up the good work!
Bill did our FPM and I was very impressed by how thorough and meticulous he was. I feel very comfortable with Bill's knowledge and am please you have technicians of such quality.
I wanted to take a moment to say a BIG Thank you to Jennifer for all your help during my recent air conditioning "crisis". You made me feel so much more at ease about the entire situation, esp. since it took a few days to get resolved. So, thank you for your comforting & reassuring manner. Also, I want to thank Andrew for his persistence in solving the problem, everyone I dealt with now & every time is great, courteous, knowledgeable, etc... Thank you all so very much, a very satisfied customer.
We wanted to send a note, to let you know how happy we were with the service we received from Atlantic Refrigeration & Air Conditioning. We are new to Sussex County, and when we were without air conditioning in our condo last week we just weren't sure who to call. We realized that your company's name and phone number were listed on our air conditioning unit, as who to call for service, so we placed the call.
From our first dealings with Carol over the phone, to the professional and courteous service we received from Bill Holson when he arrived to diagnose and fix the problem, we knew we had made the right decision when we called Atlantic Refrigeration and Air Conditioning. We know it was an extremely busy day for your company, and didn't expect that a technician would be able to come out the same day, but Carol assured us that someone would be out at some point during the day. We didn't want to take an entire day off work, so Carol was extremely understanding and told us we would receive a call, and have a 30 minute window to get home and meet the technician. I felt bad when I called from work a couple of times during the day to check on an arrival time, however, Carol was more than accommodating, and even went on to say that it was certainly not a bother for me to call her.
We previously owned our own business, and certainly understand the difficulties that go along with owning your own business. We were always grateful for feedback from the people we served, and were always ecstatic when the feedback was positive. We certainly have high praises for both Carol and Bill, and know if the rest of your staff are as professional, courteous and experienced as these two, you will continue to have success. Thank you again for providing such wonderful service, and we will certainly be happy to refer Atlantic Refrigeration & Air Conditioning to anyone we know when they require these services.
Julie & Jon W.
Dear Travis & Jamie, I received a phone call this morning from Mike Ritter and he asked that I forward the following information to you. He said he had always had problems with the heating system in his house and it was an on-going issue until you guys came out to work on it.He wanted you to know how much he appreciated your tenacity in pursuing the problems and correcting them. He said the repairs are holding so far and it is working better than it has ever worked. He said having been a technician himself he know you rarely hear back from people unless there is a problem so he felt it was important to share his thoughts on the job well done and your professionalism.
Carol Parsons, Service Coordinator
How is the temperature control in your man cave after having the zone control installed?
Don, Absolutely, I don’t know why I didn’t have this done before now. The thermostat works immediately, and thoroughly. A hidden extra, when Carolyn and I don’t agree on the need for air conditioning, I just go into the man cave, close the door, and switch it on in my climate specific man cave.
Thanks again to you and your crew for a job well done.
All was done very well and AC worked good. Waiting for winter on heat check but very confident it will be fine. You had a good team there to install and sincerely appreciate you and the company. Will definitely recommend you to anyone needing a new system or repair.
COL Bob Legg - Chief of Staff
Hello Atlantic Refrigeration & Air Management. My name is Tom Golden I thought it appropriate to recognize the efforts of one of your employees. My wife and I recently had a top of the line Trane furnace and heat pump installed in our house in Ocean View Delaware by your reputable employees. We had to call out one of your Technicians to help with a wiring jumper problem on the board of the heating system. Jason Cooner was the technician who responded t our call. Jason could not have been nicer with us and very professional, he ran pressure testing and troubleshot until he narrowed down the problem. I have been in industry for thirty six years and rarely have I seen an employee with the concentration and focus to want to solve a problem the way Jason did with our heating and cooling system. I really felt like Jason was not going to leave until that unit was right.
In a world where people are easy to criticize but not complement for excellent service I felt that Jason should be recommended for the work he did for us. Needless to say, I got his business card and will not hesitate to call him if I have any other problems (hopefully none) with the unit. We selected Atlantic Ref & Air to install the new heat pump and heat system because a neighbor who also had a four ton unit installed in our neighborhood by your company was impressed by what he saw. After seeing Jamie and Jason do the technical service troubleshooting end of the business I know I picked the right company.
As Managers, please take a moment and complement Jason on his work that he did for us. Your are lucky to have him as an employee. Great work Jason!
I wanted you to know how much I appreciated the courtesy and professionalism exhibited by Scott and Mainor during their installation of our HVAC system in Eagles landing this week! They were neat, prompt, quick, and effective and our unit works GREAT! These guys can certainly be categorized as a strong company asset. From my experience, in a service industry it's always the people that make the difference, and these guys were terrific. Jamie at the office spoke to my wife regarding the coordination of the installation and she deserves the "above and beyond" award too!
Many thanks...things are very "cool" here!
We would like to bring to your attention the outstanding job that Nate and Ovi did in installing our new air conditioning and heating system. As you know, this job involved removing the old system and installing the new system as well replacing the old duct work while working in the very uncomfortable crawl spaces and attic.
Nate and Ovi were always professional, courteous, timely, neat, and sensitive to our needs and convenience. They kept us informed as to the status of the installation and answered our questions patiently. They were determined to make sure that our systems were installed properly and operated efficiently.
It is a credit to you and Atlantic Refrigeration to have two employees such as Nate and Ovi. They should be commended for their hard work, professional service, and conscientiousness in successfully providing a critical component of our home renovation project. Because of their outstanding work, as well as working with you, we would be happy to provide an outstanding recommendation for Atlantic Refrigeration to any prospective customer in the future.
Anthony and Julia Kaculis
Donald: First of all, Bryan and Cosmo did a very professional installation with our new TRANE heat pump. It is a pleasure to watch a crew that anticipates each other's moves - and minimal wasted motion. Anyway, when they finished there were no traces that they had ever been there (which is unusual in this day & age!)...
Thanks again for the prompt installation. I look forward to a miniscule electric bill next month!!
Ivison Rowland (IKE)
Mrs. Wolfe called to tell us how great an employee Bob Gerehart is. He has done service calls there several times and every time he has taken care of them in a courteous, knowledgeable and professional manner and she wanted to tell us how refreshing it is to know that when they call someone who actually knows what they are doing comes out. She made a point to say that there are few companies that they deal with that have employees who actually KNOW what they are doing in the area and she wanted to make sure we knew what a valuable employee he is.
I just wanted to thank Atlantic for the prompt and excellent service yesterday when my heat suddenly shut down in the morning. As busy as I know you were with the Artic Blast, Bob was here within a few hours, and had the heat up and running with great explanation and demonstration of what he was doing to repair my unit. He also followed up with a phone call later to ensure that everything was running well, and that was a first!
I just wanted to send a shout out to you all, stay warm, and have a Happy Holiday season!
Dear Mr. Bunting,
Thanks so much for processing that rebate for our units at Broadkill Beach. The check was sent to incorrect addresses on two occasions, but it finally arrived. $800 is a good bit of money, and we appreciate your efforts. And, then, you helped us get those Trane deals..... Needless to say, we'll be recommending your company to our Broadkill friends. Have a great holiday season, and thanks again.
Debbie & Howard Kinhart
Dear Mr. Jones,
On August 5, 2010, your company installed a new heat pump in my home. Each member of your staff connected with the process was outstanding. They were helpful, knowledgeable, courteous and professional and a credit to your company.
I heard about your company when I heard you several times on the Dan Gaffney show on WGMD on Monday mornings. I thought to myself, "that guy sounds really professional; when I heed AC work, I'm calling Atlantic".
In July, my 10 year old, builder's grade unit died, so I called you and one other company I had used before for comparison. I talked to Donald Bunting, he asked a few questions, including the model number of my old unit and made an appointment for several days later. When he arrived, he had a draft written estimate with two options. The other company had come the day before totally unprepared with nothing in writing and gave me a verbal, ridiculously high price. My next decision was not hard to make. I re-contracted Mr. Bunting and made the appointment and did the paperwork.
Melvin and JC came on August 5, one of the hottest and miserably humid days of this summer. My air handler is in the attic. Nevertheless, they cheerfully and very competently worked all day but were unable to finish. It's August 6 as I write this and they are here finishing up right now. They are two great guys and you are lucky to have them. They are extremely professional.
After they left yesterday I noticed the condenser on my other system wasn't working. Without going into a lot of detail; I called Mr. bunting and he sent Chris Bennett later in the evening. Chris is really outstanding. He diagnosed the problem in a few minutes and got it working. The breaker panel was mismarked and Melvin had turned off the wrong breaker. It could happen to anyone. I'm sure when they throw the switch in a few minutes, the new system will kick right over.
I was impressed with everyone and with you company in general. When my other system goes; you'll be getting a call from me. I've already recommended you to several friends who have aging systems.
I hope that you will pass my comments on to Melvin, JC, Chris, and Donald. They deserve a well done.
Good morning Donald, Just wanted to say Thank You for the excellent service during the process of getting a new heating/air conditioning system. Your people were excellent, both in work ethic and quality. Your organization does not fall into the Slower Lower Delaware that seems to be the norm when getting work done on our beach home. If you ever need a reference in our area, don't hesitate to consider us.
Ty and Joie Waltemyer
Donald: Thank you for all your work on this. We got our rebate check on Saturday! I am recommending you to everyone I know. I hope you get some business out of your wonderful service.
I want you to know what a great employee you have in Chris Bennett. I have been a customer of your since 2002 and while I have many good service personnel in my house, Chris is by far the best. He went far above my expectations in restoring my cooling on Tuesday night. Please extend my thanks to Chris.
We wanted to write and let you know what a great job Matt Albano always does when he visits our home. He is such a nice young man and is so efficient, knowledgeable about the systems, and always courteous. It is always so nice to open the door and see him standing there ready to work.
Your entire staff is very professional and always easy to work with and that must be a testament to good leadership on your part. We have enjoyed our working relationship with you over the last 26 years (has it been that long?).
You may or may not know that we have our home listed for sale (send a buyer please), and we will probably be leaving the area if and when it sells. We wanted you to know that we will certainly recommend you and Atlantic Refrigeration to the new buyers. We may still be here for the next service in October, but if not, we wanted to make sure you received our thanks for a job well done. Thank you again and continued success.
Missy and Randy Kenworthy
Dave: Although we are relatively new customers, I congratulate you for the outstanding service we received recently in connection with HVAC equipment at two different locations in Lewes. Barry Nichols, our Property Manager, recommended Atlantic and we are fortunate he did. Paul and Rick did a great job on site, and Jamie and Earleen have a smile in their voices as they handle our needs. Earleen was especially thorough and professional. You have a great team! Godspeed,
Hey hey hey... we just got a tax credit for $8,500.00 and a check from the state of DE for $2,400.00 for putting in Geothermal. Not only did our bills go down, our house is cooler in the summer and warmer in the winter and... with all the rebates and credits and benefits we will re-coop our investment in 3 years and then we will be ahead of the game by lowering our annual bills by over $3,400.00 a year. We cannot thank you enough. Your team was friendly and smart. They cleaned up and made all the necessary adjustments to everything runs perfectly. Thank you, thank you, thank you. Expect to hear from our friends and associates. They will love you, too.
Our heat and air conditioning has never been better. The air blows fresher, warmer in the winter and cooler in the summer. Our allergies have improved because of the filer system is so much better. Thank you for taking the time to help us figure out what works for us.
We had Geothermal installed and love it. Our utility bills have dropped significantly. We no longer have AC units in the yard. People ask us if we have central air since our home is over 100 years old. We get really excited to say, YES, we have Geothermaland then we take them on a tour of how it works. We are heating and cooling from the earth and that makes us smile. The unit is in the basement - quiet and smaller than our old units and works more efficiently. We had a boiler for heat and central air prior to installing Geothermal. Our house used to have an oil smell to it. We decided on Geothermal as another step in going green. Now we have clean air and no more crazy oil bills. We love knowing that our new system is eco friendly and energy efficient. It is a permanent solution for our old home. Altantic's service was awesome even during the blizzard! Thank you, Atlantic, for doing such a great job!!!!! You are by far the best company we have ever done business with - educated, professional, excellent service!
Atlantic Refrigeration and Heating is amazing, they showed up for a service call during a blizzard. We could not even get out of our driveway yet they arrived and we were warm and snuggly in no time. Thanks Atlantic!!!
Jason - apologies for mispelling your name! Thanks again.
Jason arrived at 1:10am with a great attitude and ready to work. He was very thorough and diagnosed the problem quickly. Replaced the condenser and I was up and running. Very pleasant and friendly!
We are fortunate to have a service contract with you fine folks. Unfortunately we have had an ongoing issue with our cooling system on the main floor of the Inn that several of your techs have not been able to figure out. Robert Helens came out yesterday and didn't leave until he had found out that the unit controlling the downstairs was full of lint from the outside vents of our dryers had clogged up the system. We are now for the first time all summer completely cool on the main level much to the joy of our guests in general and me in particular. My highest compliments to Robert.
Maggie Verts, General Manager, Addy Sea Bed and Breakfast
Addy Sea B & B
We were impressed with Ross who did the maintenance on the heating unit. He was prompt & courteous. He listened to a concern we had & took the time to demonstrate & explain the noise we had been hearing.
Ross Hicks was prompt, courteous, and unobtrusive as he moved in and out of the house identifying the problem and repairing the HVAC system. Oh joy!! Heat!! Thank you Ross and Atlantic for replying quickly to my call.
Just had my winter maintenance check by your tech, Ross. First time Ross has serviced my units. He was very professional, polite and thorough. He is yet another fine example of your employee workforce. Everyone of your techs who have service my units over the years has been professional and knowledgeable. Kudos to Atlantic and the entire staff
charles 'jim' sleasman
We were so impressed with Ross. He was very professional and thorough. We always recommend Atlantic Refrigeration to friends looking for an HVAC company.
Just had my winter geo-thermal A/C checkup. Great job, efficiently done.
This morning I had a service call and could not have been more please. The technician, Ross Hicks was professional, polite, considerate and knowledgeable. I have dealt with a lot of local businesses and Atlantic is A#1. Bob Frederick, Mayor of Dewey Beach 1994-2002.
per our contract with atlantic , our geo-thermal system was checked today. The certified HVACR tech, Ross Hicks was assigned due to his knowledge of the geo system. He was very helpful, polite and was thorough. Thank you Mr. Hicks. see you in the Spring
Have you ever done service in Cammelot Meadows, off Route 1, Rehoboth Beach?? It is a mobile home communit. thanks, Karen...
Yesterday, Rick Stout, serviced our "aged" heat pump. The control panel had a maze of wires, cobwebs, and dust. Rick diagnosed, fixed, and wrapped-up paperwork in one hour. Impressive! Rick, thanks for a job well done.
We were very pleased with the service that Ross Hicks provided for our heat pump. Thanks, John and Stephanie
Just had technician (Ross) out to do three Spring servicings. He was efficient and knowledgeable. Good people, good work.
Dave and Jamie, We just had our spring service. I wanted to let you know how satisfied we were with Ross Hicks, he's thorough, friendly and keeps you informed. A real asset with your Company
Ross did our spring service this morning. He was punctual, pleasant and respectful of our property. In and out efficiently.
This morning Ross Hicks completed our spring preventive maintenance. He is a very pleasant and courteous gentleman who performed his work in a professional and timely manner. We have every confidence in Ross and will ask for him in the future to service our units.
I had the pleasure of working with Donald in finalizing the purchase of a new heat pump. I found Donald to be responsive, knowledgeable, and professional in all of our interactions. The system was installed this week. Everything went according to plan and the technicians were prompt, customer-service oriented, and meticulous. Very pleased with the service we received overall. Thanks so much, Renee
I spoke with Donald, the service rep. We had a comfortable conversation, he exuded confidence in his presentation, and concluded with a positive understanding of my situation/problem. It was refreshing to be greeted with such a willingness to take care of my problem.
Assuming that they don't use astrological numbers, I am looking forward to working with them.
We called Atlantic for an appraisal to replace our downstairs HVAC system. Everything went great and they outbid the nearest competitor. The work was completed when requested and on time. the installation tech's were completly professional. we highly reccommend Atlantic to anyone looking to upgrade, repair or replace your existing systems. Thanks Dave and staff.
Ken & Eileen
A-1 service ! Johnny on the spot treatment. No need to look any further for your heating and air-conditioning needs. THANKS !
This company is amazing the best HVAC company I have ever used. They did the maintenance on my heating and air conditioning and they work so much better. Plus, my electrical bill was lower.
Rick Stout is Fantastic! My heater died on the coldest day of the winter. I had two other companies try to diagnose the problem. When the second one failed I called Atlantic for emergency service. Rick was there in less than an hour. After 15 minutes he had diagnosed the problem. Since it was late Friday night he could not get the needed part, but arranged to get the part Saturday morning. The supplier opened at 7 am, by 7:10 Rick called me saying he had the part and was on his way. By 8:15 am the heater was fixed. I will never go anywhere else but Atlantic for my HVAC needs.
Mr. Lawrence is a long-time customer, and he was thrilled with Jorge. When Jorge was replacing the filter he also cleaned the filter track, took photos of equipment the customer could not see to show him something, and was clear and concise when he explained everything to the customer. He was very appreciative of the fact that Jorge did the job so thoroughly and how he communicated with him. Thanks, Jorge!