Reviews
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I had an interesting problem this week with my HVAC venting. Issue found by my home inspector. I originally called one of Atlantic's competitors. They came out and said there were more issues and that the only solution was a new furnace. Gave me a hard sell and they said volumes. So, I called Atlantic (I should have called them first, because they did great work for me before). They came out and had no problem fixing the original problem as well as the issue identified by there competitor - which was merely a maintenance issue. They were in and out in about an hour and charged me less than what their competitor charged me for just coming out to visit..
Want to give a huge shout out to Nick, our tech with Atlantic Refrigeration today. When power was restored last night around midnight, our furnace thermostat malfunctioned, and although having the electricity back up was a cause for celebration, that was tempered by the lack of heat we hoped to have.
From the night on-call young lady at Atlantic, to Royal, the tech who returned my call and trouble-shooted (is that a word??) the problem, to Maggie in the office and, of course, to Nick who showed up asap this morning to fix the problem...(whew!) we could not be happier with the friendly, professional service rendered. Nick literally went the extra mile to determine if the thermostat was under warranty...it was!! What an amazing team! So grateful for them all. No surprise we have been their customers for nearly 16 years!!
More than HIGHLY recommended!!
So great to be warm again!!
Energy review
Had a leak problem in the laundry room. Rep. was very thorough with checking the heater, but could not find a problem. Cleaned filter and explained everything. I have absolutely no complaints.
The service tech and receptionist were very professional and they were very prompt in getting my problem taken care of. I would highly recommend them and would certainly use them again for any heating and air conditioning needs.
On time arrival, clear explanation of problem, effective fix, and preventive action taken for future scenarios.
Amazing organization, service and technicians. Atlantic has addressed each call promptly and each technician has demonstrated expertise resolving any issues. We now use Atlantic for our yearly HVAC maintenance service and would recommend this organization 100%!
Mike with Atlantic, serviced our heat pump in late December, after unit not keeping temperature. Mike was prompt, professional, answered all my questions and remedied the issue the same day. We then purchased service agreement for the next 12 months. Mike returned in February to service the unit and provide health assessment of our indoor/outdoor unit. Once again; above average communication, personable, professional and answered all questions.
We recently relocated from northern Delaware, finding service providers are critical, we have found our HVAC provider in Atlantic! Thank you
Did show up promptly and was very professional.
