Reviews

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Richard Oliver

Dear Mr. Jones,

On August 5, 2010, your company installed a new heat pump in my home. Each member of your staff connected with the process was outstanding. They were helpful, knowledgeable, courteous and professional and a credit to your company.

I heard about your company when I heard you several times on the Dan Gaffney show on WGMD on Monday mornings. I thought to myself, "that guy sounds really professional; when I heed AC work, I'm calling Atlantic".

In July, my 10 year old, builder's grade unit died, so I called you and one other company I had used before for comparison. I talked to Donald Bunting, he asked a few questions, including the model number of my old unit and made an appointment for several days later. When he arrived, he had a draft written estimate with two options. The other company had come the day before totally unprepared with nothing in writing and gave me a verbal, ridiculously high price. My next decision was not hard to make. I re-contracted Mr. Bunting and made the appointment and did the paperwork.

Melvin and JC came on August 5, one of the hottest and miserably humid days of this summer. My air handler is in the attic. Nevertheless, they cheerfully and very competently worked all day but were unable to finish. It's August 6 as I write this and they are here finishing up right now. They are two great guys and you are lucky to have them. They are extremely professional.

After they left yesterday I noticed the condenser on my other system wasn't working. Without going into a lot of detail; I called Mr. bunting and he sent Chris Bennett later in the evening. Chris is really outstanding. He diagnosed the problem in a few minutes and got it working. The breaker panel was mismarked and Melvin had turned off the wrong breaker. It could happen to anyone. I'm sure when they throw the switch in a few minutes, the new system will kick right over.

I was impressed with everyone and with you company in general. When my other system goes; you'll be getting a call from me. I've already recommended you to several friends who have aging systems.

I hope that you will pass my comments on to Melvin, JC, Chris, and Donald. They deserve a well done.

Sincerely,

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Ty and Joie Waltemyer

Good morning Donald, Just wanted to say Thank You for the excellent service during the process of getting a new heating/air conditioning system. Your people were excellent, both in work ethic and quality. Your organization does not fall into the Slower Lower Delaware that seems to be the norm when getting work done on our beach home. If you ever need a reference in our area, don't hesitate to consider us.

Thanks again,

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Lisa

Donald: Thank you for all your work on this. We got our rebate check on Saturday! I am recommending you to everyone I know. I hope you get some business out of your wonderful service.

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Michale Boteler

I want you to know what a great employee you have in Chris Bennett. I have been a customer of your since 2002 and while I have many good service personnel in my house, Chris is by far the best. He went far above my expectations in restoring my cooling on Tuesday night. Please extend my thanks to Chris.

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Missy and Randy Kenworthy

Hi Dave,

We wanted to write and let you know what a great job Matt Albano always does when he visits our home. He is such a nice young man and is so efficient, knowledgeable about the systems, and always courteous. It is always so nice to open the door and see him standing there ready to work.

Your entire staff is very professional and always easy to work with and that must be a testament to good leadership on your part. We have enjoyed our working relationship with you over the last 26 years (has it been that long?).

You may or may not know that we have our home listed for sale (send a buyer please), and we will probably be leaving the area if and when it sells. We wanted you to know that we will certainly recommend you and Atlantic Refrigeration to the new buyers. We may still be here for the next service in October, but if not, we wanted to make sure you received our thanks for a job well done. Thank you again and continued success.
Sincerely,

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Dean Costas

Dave: Although we are relatively new customers, I congratulate you for the outstanding service we received recently in connection with HVAC equipment at two different locations in Lewes. Barry Nichols, our Property Manager, recommended Atlantic and we are fortunate he did. Paul and Rick did a great job on site, and Jamie and Earleen have a smile in their voices as they handle our needs. Earleen was especially thorough and professional. You have a great team! Godspeed,

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Julie M

Hey hey hey... we just got a tax credit for $8,500.00 and a check from the state of DE for $2,400.00 for putting in Geothermal. Not only did our bills go down, our house is cooler in the summer and warmer in the winter and... with all the rebates and credits and benefits we will re-coop our investment in 3 years and then we will be ahead of the game by lowering our annual bills by over $3,400.00 a year. We cannot thank you enough. Your team was friendly and smart. They cleaned up and made all the necessary adjustments to everything runs perfectly. Thank you, thank you, thank you. Expect to hear from our friends and associates. They will love you, too.

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Jillian P

Our heat and air conditioning has never been better. The air blows fresher, warmer in the winter and cooler in the summer. Our allergies have improved because of the filer system is so much better. Thank you for taking the time to help us figure out what works for us.

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DV

We had Geothermal installed and love it. Our utility bills have dropped significantly. We no longer have AC units in the yard. People ask us if we have central air since our home is over 100 years old. We get really excited to say, YES, we have Geothermaland then we take them on a tour of how it works. We are heating and cooling from the earth and that makes us smile. The unit is in the basement - quiet and smaller than our old units and works more efficiently. We had a boiler for heat and central air prior to installing Geothermal. Our house used to have an oil smell to it. We decided on Geothermal as another step in going green. Now we have clean air and no more crazy oil bills. We love knowing that our new system is eco friendly and energy efficient. It is a permanent solution for our old home. Altantic's service was awesome even during the blizzard! Thank you, Atlantic, for doing such a great job!!!!! You are by far the best company we have ever done business with - educated, professional, excellent service!

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J. Moore

Atlantic Refrigeration and Heating is amazing, they showed up for a service call during a blizzard. We could not even get out of our driveway yet they arrived and we were warm and snuggly in no time. Thanks Atlantic!!!